The term of this Agreement shall be effective immediately. You or The FOAT has the option to opt-out of The FOAT Ticketing service agreement at anytime.
The FOAT reserves the right to halt ticket sales if unusual activity is determined and/or fraud is suspected.
The service fee is calculated at 3.0% + $.98 per ticket. TheFOAT can provided refunds upon request on orders less than 120 days old. Orders
older than 120 days must be processed by you. A 2% additional service fee is applied to international ticket orders. The customer, not the organizer,
pays the 2% additional international service fee. Additional fees may apply for some advanced ticket features. The customer, not the organizer, will pay additional fees.
Advanced ticket feature fees: info forms 20¢, facebook share discount 12¢, pre/auto-approval 30¢.
If you choose to process a refund it must be for the
total value of ticket. For example, if a ticket is $50.00 TheFOAT will process a full $50.00 refund. TheFOAT does not do partial ticket refunds.
If credit card industry standard fees change, TheFOAT service fees are subject to change. If any fee changes occur, you will be notified by email of such
If you opt to utilize TheFOAT Pick Up at Venue merchandise system a 5% service fee will be passed on to you per merchandise transaction.