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Privacy Policy

Our site uses forms in which you give us contact information (your name, address, daytime telephone number, and email address) so you can place orders, request information and support, and make product suggestions. If you contact us for support, we will keep an internal record of what support was given. We use your customer information only when it will be important for us to contact you regarding functionality changes to our services, our web site, and special offers you may find valuable. If you would rather not receive this information, please click on the "Home/Control Panel" section on how to change your preferences.You agree by registering that all current and future free website features of The FOAT are opt-in (this does not include contests). You have the right to opt-out by taking action from your home/control panel and willingly opting-out of current and future free website features.

We use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

Our site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don't have to login each time you visit our site. They are linked to your customer number that is associated with the information in your account.

This site also contains links to other sites. The FOAT is not responsible for the privacy practices or the content of such Web sites.

As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

Updating Your Information

As a customer of The FOAT, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information.

  1. You may send an email to [email protected]

  2. You may visit your online account and click Email Notifications in the Edit Profile block.

Sending Emails

We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links to allow you to contact us directly. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission.

Changes in Our Practices

If we make material changes to our information handling practices or other privacy policies, we will post those changes on this privacy statement. You acknowledge and accept changes with your participation of TheFOAT.com web site.

Service Provider

We use a credit card processing company to bill users for goods and services.


What Happens to my Personal Information if I Terminate my Account?

When your account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant The FOAT databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

The FOAT Ticket Service

Ticket purchases through The FOAT Ticket Service are secured and protected by Godaddy and Authorize Net. We do not share your credit card information with the event organizers. We only share your contact information (not credit card information) with the event organizer when you purchase a ticket or tickets to their event. You agree The FOAT shall not be responsible or liable for any loss or damage of any sort incurred as the result of the dissemination of your contact information to the event organizer.

Linked Sites

It is important to note that our Website contains links to other websites and that those other websites will not follow the same privacy notice. This includes links from advertisers, content providers and trade partners who may use our logo and/or style as part of a co-branding agreement. These other websites may collect data from you that we would not and may use that data in ways that we would not.

Basis for processing personal information

Although the sections above describe our primary purpose in collecting and using your personal information, in many situations we have more than one purpose. For example, if you contact our technical support team we may collect your information to respond to your inquiries, but we also collect your information as we have a legitimate interest in maintaining your information after your initial inquiry is complete so that we can quickly and easily respond to any questions that may occur in the future regarding our products. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us via email: [email protected]

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you, including to capture website analytics, to make our Website operate efficiently, and to serve interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice at https://wwwthefoat.com/fa/company-cookie_notice.

How do we keep your personal information secure?

No method of transmission over the Internet, or method of electronic storage, is fully secure. But we do use reasonable and appropriate technical and organizational measures to protect the personal information that we collect and process about you. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, certain Website assets and our corporate headquarters are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your personal information we may process it in any of these countries. By submitting your personal information to us you agree to the transfer, storage and processing of your personal information in a country other than your country of residence including, but not necessarily limited to, the United States.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice.

Data retention

Typically, we retain personal information we collect from you for the period necessary to fulfill the purposes outlined in this Privacy Notice (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements), unless a longer retention period is required or permitted by law. More detailed information on TheFOAT's data retention programs may be provided upon receipt of an appropriate request.

Children and privacy

We do not knowingly collect information from or about children age 15 and under.

Your data protection rights and data subject access rights

Depending on your country or state of residence, you may have certain of the following data protection rights:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us in a manner consistent with our Data Subject Access Rights policy ("DSAR Policy"). If required by law, upon request, we will grant you reasonable access to the personal information that we have about you, or grant your request to delete such information. You should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights in a manner consistent with our DSAR Policy.

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe," "opt-out," or similar link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us in a manner consistent with our DSAR Policy.

  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here .)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with our Data Subject Access Rights Policy and applicable data protection laws. Please make requests via email to [email protected]



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