Who handles refunds?
There are no refunds for this event.
I bought tickets but I can't go to the event. Can I get a refund?
No, unfortunately you can't receive a refund if you can't attend the event.
How are postponed events handled?
Import Spring Showoff is a Rain or Shine event. This means that the event will not be cancelled. ** SPECIAL COVID-19 NOTICE - If the event gets canceled before May 1, 2021 all customers will be fully refunded. If the event gets canceled May 1, 2021 and after your ticket will act as a raincheck for a future Import Spring Showoff.
Can I give away my tickets to someone else as a gift (or if I am unable to attend)?
Tickets are Non-Transferable. However in certain circumstances Import Spring Showoff may allow you to Transfer (but not sell) your ticket to someone else. ISS must be notified of all changes 3 days prior to the event.
THERE ARE NO CASH OR CREDIT CARD REFUNDS.
**TheFOAT reserves the right to refuse service/orders to any purchase.
Terms of Service for Import Spring Showoff
Import Spring Showoff is a Rain or Shine Event. All Sales are Final. Tickets are Non-Refundable and Non-Transferable. Due to the event being within a gated area all ticketed vehicles must arrive to the venue no later than 1:30pm MST or you will forfeit your ticket and not be allowed vehicle entry. No Refunds will be given for Late Arrival.