Who handles refunds?
Refunds can be issued if a request is made 24 hours before the day of the event. If you would like to request a refund please contact Brady Walker at 310-980-7129.
I bought tickets but I can't go to the event. Can I get a refund?
Yes. You can receive 100% refund if you contact Brady via telephone 24 hours before the day of the event (Meaning by Thursday at midnight for a Saturday event, or by Friday at midnight for a Sunday event). If you cancel after 1:00 am the day of the event, or are a no show, you forfeit 100% of your payment & you will not get a refund.
How are postponed events handled?
If your event is postponed, your ticket will act as a rain check for the next designated date and time for your specific event. By accepting this policy you release all operators, employees and agents from all claims.
Can I give away my tickets to someone else as a gift (or if I am unable to attend)?
Yes, you can give your tickets away as a gift. If you plan on not attending it will be easier to request a refund 24 hours before the event rather than giving it away because you can't attend.
THERE ARE NO CASH OR CREDIT CARD REFUNDS IF YOU CONTACT BRADY AFTER 1:00 AM THE DAY OF THE EVENT, OR ANYTIME AFTER THE EVENT.
**TheFOAT reserves the right to refuse service/orders to any purchase.
**Tickets are delivered by email after a completed order. Under no circumstances are tickets delivered by mail.
**By purchasing a ticket you acknowledge there is an inherent risk of exposure to COVID-19 in any public place where people are gathered. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By attending the event you voluntarily assume all risk associated with COVID-19. Please stay home if you are experiencing fever, cough or other symptoms associated with COVID-19, as detailed by the Centers for Disease Control. For more details regarding COVID-19 please review information provided by the Centers for Disease Control.