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Privacy Policy

Our site uses forms in which you give us contact information (your name, address, daytime telephone number, and email address) so you can place orders, request information and support, and make product suggestions. We will then create an account number for you and if you choose to order from us using a credit card, we will collect your credit card number and expiration date. If you contact us for support, we will keep an internal record of what support was given. We use your customer information only when it will be important for us to contact you regarding functionality changes to our services, our web site, and special offers you may find valuable. If you would rather not receive this information, please click on the "Home/Control Panel" section on how to change your preferences.You agree by registering that all current and future free website features of The FOAT are opt-in (this does not include contests). You have the right to opt-out by taking action from your home/control panel and willingly opting-out of current and future free website features.
On rare occasions, one of our partners may require us to share your personal information with them. We will only do so with your explicit permission first.
We use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
Our site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don't have to login each time you visit our site. They are linked to your customer number that is associated with the information in your account.
This site also contains links to other sites. The FOAT is not responsible for the privacy practices or the content of such Web sites. 
As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

Updating Your Information

As a customer of The FOAT, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information.

  1. You may send an email to notify@thefoat.com
  2. You may visit your online account and click Email Notifications in the Edit Profile block.

Sending Emails

We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission. 

Changes in Our Practices

If we make material changes to our information handling practices or other privacy policies, we will post those changes on this privacy statement. You acknowledge and accept changes with your participation of TheFOAT.com web site.

Service Provider

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level – you must be 18 or above to enter). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

What Happens to my Personal Information if I Terminate my Account?

When your account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant The FOAT databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

The FOAT Ticket Service

Ticket purchases through The FOAT Ticket Service are secured and protected by Godaddy and Authorize Net. We do not share your credit card information with the event organizers. We only share your contact information (not credit card information) with the event organizer when you purchase a ticket or tickets to their event. You agree The FOAT shall not be responsible or liable for any loss or damage of any sort incurred as the result of the dissemination of your contact information to event organizer.

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